Frequently Asked Questions for Party Rentals

Party Rental Questions

Yes, we can book you up to 7 hours without charging extra but make no guarantees that you will have the units exactly seven hours. We do however try to deliver early in the mornings to get all of our rentals out on time and will not charge you extra.If you need more time you can do an overnight rental for a small additional charge.You also have the optional of doing a customer pickup and keep the unit the entire weekend on select units.
If you need to cancel for any reason please give us at least 48 hour notice (excluding tents) from the day of your event . Your deposit or money paid will be held for six months in the form of a rain check. If it isn't used in six months it will be lost. No refunds or rain checks are given if less than 48 hour notice. No rainchecks or refunds are given on tent orders.

Important safety facts:

I think the time has come for me to address the issues regarding the safety and the difference between a residential and a commercial Bounce House.

I'm sure most of you have seen the horrific pictures in the news lately about the bounce house in NY and I have been asked by several of our customers if this has ever happened to us! First off I just want to say that I am very thankful that the kids in NY are O.K.

With that being said we have not had this happen to us in our 12 years of business and its not because we are lucky it's because we only use heavy duty commercial equipment and very strict safety precautions.

The Bounce House that took flight was a residential bounce house that only weighed about 35 pounds and only uses 4 inch plastic stakes to secure it to the ground assuming that you take the time to stake it down at all. It is made of a very thin nylon that isn't made to withstand much abuse just like most toys now days that you buy at Wal-Mart. Now I am not saying they don't have their time and place but in my professional opinion (as well as the opinion of other professionals in our industry) they do not belong outdoors. Even if you take time to use the little stakes that are supplied with the residential inflatable the nylon will simply rip away from the stakes in windy conditions.

The commercial inflatables that we and any other respectful rental company offer are made of 18oz rubber coated vinyl and on average our bounce houses will out weigh the residential inflatable by over 225 pounds but the safety features don't stop there. As professionals we are held to a higher regard when it comes to the safety of your children. Our inflatables have been tested and designed by engineers that are the best in their field. They undergo wind testing with all different types of stakes and re-enforcing to insure that our inflatables are up to the task. We do not use any plastic 4 inch stakes. Depending on What inflatable you have rented we use a minimum of a 18" all the way up to a 36" stake and are made of hardened metal. Our stake supplier also supplies the military with all of there tent stakes so they are most certainly up to the task. Our bouncers are also reinforced from the inside with seat belt webbing to insure the bounce will not rip away from the stakes. We have rented to a bunch of you in the past and I know most of you have seen me pounding the stakes into the ground and can attest to the safety measures that we take to keep your kids safe.

If you rent from a company make sure you take the time to ask a few questions like:

*Are you licensed and insured?
*How do you secure your inflatables to the ground?
*What is your safety record?
*Do you use only commercial inflatables made for the inflatable rental industry?
*What do you consider safe wind speeds? (no more that 15mph)
*Are you inspected and certified by the state?

I hope this post has helped to clear up any concerns about the safety of bounce houses and if you have anymore questions please feel free to message us or give us a call.

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